In order to initiate a successful return, the following conditions must be met .

There should be a clear and comprehensively stated reason for return .

As long as the lace is not cut, the wig remains in its original condition, and you contact us within 7 days of having received your unit , a return process can be initiated.

You will need to cover the shipping cost back to us.

A refund process will be initiated only when the returned unit gets to us .

We hope our new returns policy will help beginners feel more at ease in choosing to make a custom unit with HAIRPREP AND LOCXURIOUSNG.

We strongly advise you measure your head accurately before ordering, feel free to contact us if you have any questions. We are happy to help!

The details:
I) Your order indicates your acceptance of our terms and conditions.
II) We are not responsible for the loss or damage of products in your order during shipping.
III) We do not provide insurance and this is accepted at your own risk.

If you have any issues or concerns please contact our resolution center su*****@***********cs.com or message us on WhatsApp.

Hairprep : +2348146766625
Locxuriousng: +2348034678743